How it works
The Reward Points Program allows you to earn points for certain actions you take on our site. Points are awarded based on the purchases you make.
Benefits of Reward Points for Registered Customers
Once you register, you will be able to earn and accrue reward points which are then redeemable at time of purchase toward the cost of your order. Rewards are an added bonus to your shopping experience on our site and just one of the ways we use to thank you for being a loyal customer.
Earning Reward Points
ISO-Points are issued by ISOHomeCare to allow our customers to enjoy rebates on our services.
There are 3 ways to earn them:
1. Spending – For every SGD$30 you spend, you will earn 1 ISO-point.
2. Refunds – If ISOHomeCare makes a refund to you, you will be credited with ISO-Points.
3. Referrals – Any referrals that you successfully make to ISOHomeCare will earn you ISO-Points.
Reward Points Exchange Rates
The value of reward points is determined by the exchange rate of both currency spent on products to points and the exchange rate of points earned to currency for spending on future purchases.
Q: After confirming an order, why are the ISO-Points not awarded?
A: ISO-Points are only awarded after an invoice has been issued to you.
The ISO-Points gained will be reflected on the invoice.
Q: How do I use my ISO-Points?
A: You can redeem your ISO-Points during the ‘Check Out’ process
However, you need to indicate the number of points that you want to use for your rebates.
ISO-Points redemption is not compulsory for payment and you can choose to accumulate them for future transactions.
Q: Will my ISO-Points expire?
A: ISO-Points will not expire and will remain in your account until used.
Q: Can I exchange my ISO-Points for Cash?
A: No, ISOHomeCare does not allow THE exchange of ISO-Points to cash
ISO-Points are meant to be redeemed for services offered ONLY by ISOHomeCare.